All orders ship within 4-7 business days or 2-4 Days (depending on what you selected at checkout)
MORE DETAILS: When you place your order you will receive a confirmation email.
Once your order has been processed and shipped out, you will received a second email with tracking information.
It can take 1-2 days for your order to process and all shipping estimates are from the date your package ships.
We work as fast as we can to get your order out the door! Orders are not processed or shipped on weekends.
Digital journals are emailed immediately following your purchase. Check your email for instructions on how to access.
Does your tracking number show "DELIVERED" but you haven't received it?
BEFORE reaching out to support, please do the following:
1) Please wait 48 hours - sometimes tracking is not entirely accurate.
2) Confirm that you provided the correct shipping information (this happens A LOT - missing apartment numbers, street addresses, etc)
3) Check with neighbors, common areas, package rooms, management offices, etc (99% of the time it is simply misplaced)
** please note that shipments to Canada usually take longer than 4-7 days due to customs and international processing.